New Website Changes

We launched this new website on 29th November, 2024. This page defines the changes that effect those who purchased FrozenPlain products prior to the new website.

See also our forum post about the new website.

My Content

FrozenPlain no longer has accounts with passwords. Instead, we've introduced a new system called My Content: submit your email address at any time to receive all your downloads and licenses.

All necessary data from the old website has been migrated to the new website. The old data will be deleted when it's no longer needed — definitely by June 2025.

Why this change? With the new website, you don't need to remember another password. It's more secure and there's less things to go wrong such as account lockouts, forgotten passwords or website glitches.

Personal License

We've changed our license agreement terms. All purchases prior to 29th November, 2024 are now under the Personal License. The core terms are the same but there’s more clarification and precision.

Coupons and download-tickets

If you bought a FrozenPlain product from another store such as Audio Plugin Deals or Glitchedtones, you can still use your unused coupon or download-ticket. Insert it into the Redeem page.

Download-tickets

Download-tickets were a way to download a Mirage library. You'd insert the download-ticket to Mirage's installer program and it would grant you access to download the library. These are not used because we have a new simpler installation process.

There were 2 types of download-ticket. Free, public download-tickets such as music-box-suite-free, and paid download tickets such as sIEvXmWZk.

Instead of free, public download tickets, you can just download our free products directly from their product pages using our new installation process.

Instead of paid download tickets we now use redemption codes. If you already have a paid download ticket, you can use it on our Redeem page.

New Mirage installer

Installing Mirage libraries is now done by moving some files rather than using an installer program that requires an email and password.

Forum

We have introduced a forum for FrozenPlain. It will be used instead of the blog, feature requests, and product reviews. The forum allows for proper public discussion.

You cannot use your old FrozenPlain website account to log into the forum. You must create a new account by clicking Sign Up on the forum website.

Crossgrades

Crossgrades are now handled with our My Content system. If you are eligible for any crossgrades, your my-content email will contain special links to add the crossgrade-discounted product to your cart.

The pricing of crossgrades has changed too. Instead of a fixed price, crossgrades are now a percentage discount. There are no longer any free crossgrades.

Pricing

We've permanently lowered our prices to make our tools more accessible. They're roughly 50% lower. No catches - just consistently fair pricing year-round. We no longer plan to have sales.

Additionally, prices are now shown in your local currency, automatically converted from our base currency of GBP.

Bundles

Our bundles have been temporarily removed. We will reintroduce back soon.

Beta program

The Mirage beta program is retired for now. We will announce if it returns.

PDF Manuals

For now, there's no longer PDF manuals for Mirage or our Knowledge Base.